5 Steps To Maintain The Best Client Portal For Accountants

5 Steps To Maintain The Best Client Portal For Accountants

best client portal for accountants

Published: 09/17/20

Naturally, when accountants use the client portals they want to use an easy dashboard interface. Technology pairing with the best client portal for accountants was not successful overnight. It took time to prepare, leverage the work automation for accountants and provide the best cloud storage platform for the accounting firms.

Using client portals brings in a lot of questions from the clients like “is it safe to use accounting software?” or “how safe is the client portal?” and so on. My CPA Dashboard has tried to answer as many queries about the client portal as possible. However, the most common question of all is related to maintaining the accounting software.

The growth of cloud technology is constant, the former tech diminishes with the new update. So, in such a case how effective a client portal for accountants will be?

To provide high leverage cloud-based services it is important to secure and maintain the client portal software for accountants. To help you understand this, we have enlisted a list of ways the accounting firms can maintain their client portals.


Is It Easy To Maintain The Client Portal?

Software of any kind needs upgrades and performance checks from time to time. If you think just buying a Subscription plan to an affordable client portal software will do the deed, then you are wrong.

To remain financially inclined towards your accounting system, it needs to be updated every quarter or annually. This way you can better keep up with the market trends. Therefore, according to the varying technological elements, a client portal software keeps having the necessary updates. The costs of the client portal may vary with each upgrade.


5 Most Common Steps To Maintain The Best Client Portal For Accountants

Clients want to experience the latest benefits of using the client portal. Therefore as the accounting software service provider, you must be able to drive highly efficient and automated workflows in favor of the accountants.


The progressive firms these days are managing the client portal software in the following ways.

  1. Information Gathering

Did you ever notice the amount of time required to chase the clients with relevant information? Client portal software minimized the time investment required to deliver the reports about taxes and audits.

To maintain the client accounting portal, it is best recommended to work on the secure file request. This feature eliminates the effort to pitch the information to each client separately. Requesting the same type of information every other day annoys the clients big time. So once the work is assigned to the team, the access given on cloud storage will allow you to maintain the workflow.

  1. Improvise The Task Management

An extensive workload affects work productivity levels. It becomes a challenge to overcome the low priority task. It is crucial to deliver the work on time. The best client portal for accountants can be further improved with the task management feature, in case it needs an update.

For instance, My CPA Dashboard lets the accountant take care of the task assignment. The notification feature consists of the starting date and ending date of the task. Later you can also generate the work progress report too. If your client portal software is missing this feature it’s best to tweak it.

  1. Channel Communication

If you think emails are long dead means of communication – think again. Emails are the most underrated means of marketing and communication. However, it is one of the most effective too. The best client portals for accountants use encrypted emails for push notifications, informing updates, and are easy to schedule too. For a modern-day accounting solution, additions to email communication will help bring clarity to the clients.

Clients can add comments, send direct messages even to the team helping create a collaborative experience at both ends.

  1. Access Control

The best way to maintain the client portal is also to use the highest level of SSL encryption. It promotes data transfer security between accounting firms and clients.

Once data is stored in the cloud storage, it is encrypted so that it is safe and secured right away when uploaded. Also, keeping the backup of all data is essential to maintain the consistency of the client portal. To make it a reliable option the backup is a vital piece to earn the client’s trust too.

But that’s not just it. Who will have access to the stored data? Since companies are always concerned about regulatory complaints, the access control must be smart. Limited access means better control with the users so clients are aware that it’s accessible only by specific users.

  1. Dual Focus On Client Management

Accountants can maintain their focus on clients switching the best financial strategies by drafting reports timely. It’s best to change the features of client portal software for accountants or upgrade them according to the regulatory changes. This will help with the workflow automation for the accountants.

Improve the accounting portal by also applying the latest practices. The aim of using technology is not to remove the human force behind it but to engage the accountants and clients at the same level.

So once the vital pieces of financial information are managed through the client portal software, you will have a happy client on the other side of the table.


Bottom Line

Trying a new client portal software is too risky, and probably the unknown technology creates the fear of using it too. However, you have nothing to worry about with My CPA Dashboard. As a client portal, it helps to stay at the top of an everyday work basis. However when we feel the features need an upgrade or a new addition is required, everything is taken care of.

  Accounting Software  

For a meaningful engagement with your remote bookkeepers and accountants, it’s easier to work on a simple and easy-to-maintain client portal like My CPA Dashboard.


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